Privacy Policy

https://www.24hdesigners.com (referred to as “Company,” “we,” “our,” or “us”), we highly value your privacy and are dedicated to safeguarding your personal data. This privacy policy outlines the ways in which we collect, utilize, and process your personal information when you access our Services. The scope of this policy encompasses Company’s website(s), mobile applications (Apps), and any related online properties owned or controlled by Company (collectively referred to as the “Platforms”). The term “Services” encompasses all content, information, and related materials provided to you through our Platforms.

If you have any queries regarding your privacy on our website or the use of your personal data, please feel free to contact us. Kindly note that links from our website may lead you to external websites not covered by this policy. We recommend reviewing the privacy policies of these external sites before submitting any personal information, as we are not responsible for their content, functionality, or information collection policies.

Information Collection and Sources:

1.1. We only request personal information when necessary to provide a requested service, such as when you contact us or register an account on our website. Some identifiers are collected automatically, while others require your direct input. The following list enumerates the categories of information collected:

1.1.1. Information collected by us:

We collect personal information whenever you use our services, which includes the following activities. Some categories of information are collected directly by us, while others are provided by you to enable certain functions:

Accessing our Platforms via any web browser or device.

Inquiring about our products or services.

Purchasing subscription packages on our Platforms.

Registering for our Services on our Platforms.

Initiating and maintaining correspondence with us.

1.1.2. This information may include:

Identification information such as user name, date of birth, gender, profile picture, and qualifications.

Contact information such as email address and mobile number.

Payment information (securely collected and processed by our payment service provider exclusively).

A device identifier (cookie or IP address or Device ID or Android Advertiser ID / iDFA ID).

Additional information relevant to your use of our Platforms and Services, such as one-time passwords for registration, marketing preferences, survey responses, and feedback.

We may also collect certain sensitive personal information during the delivery of our Services. Rest assured that we take extra precautions to keep such data secure and confidential. Furthermore, we will only retain this data for as long as necessary for the purposes for which it was collected.

1.1.3. Information collected through our Platforms:

We use cookies and similar technologies to collect information that helps distinguish you from other users of our Platforms. This data is used to enhance your online experience, save certain information to streamline future interactions, and analyze user statistics. For further details on the use of cookies, please refer to our Cookie Policy.

When you visit our Platforms, we may collect the following information from you:

  • Pages you access, view, and links you follow.
  • Your IP address or device’s serial number/unique identification number and general location, including country, address, and pin code.
  • Details of the hardware and software you use to access the Platforms, such as your computer/device name, operating system, browser type and version, application version, operator name, screen size, CPU speed, and connection speed.
  • Any passwords you use on our Platforms.
  • URL and time stamps.
  • Details of your visits to our Platforms, including traffic data, location data, web logs, and other communication data.

Additionally, we may collect information about you from other sources, including publicly available information and information shared publicly on social media. We may also receive information when you interact with our pages, Apps, groups, accounts, or posts on social media platforms.

We use various technical methods, such as web beacons, to compile statistics about site usage, improve the quality and functionality of our website and Services, and measure traffic. These methods do not collect personally identifiable information about visitors. We may use web beacons in HTML emails to determine if recipients have opened the emails or clicked on links.

Regarding the use of your personal information, we may collect and process it for various purposes, such as providing subscription or paid services, user-generated content, and for sharing information with selected third parties. We take measures to protect your personal data and will retain it only for as long as necessary for the purposes it was collected.

You have certain rights concerning your personal information, including the right to access, correct inaccuracies, be forgotten, and request data portability. You also have the right to withdraw consent in certain situations. We may transfer your data internationally, ensuring adequate safeguards are in place.